Skip to main content
ad info

 
CNN.com technology > computing
CNN.com EUROPE:
  Editions|myCNN|Video|Audio|News Brief|Free E-mail|Feedback  
 

Search


Search tips
TECHNOLOGY
TOP STORIES

PC not dead, Gates tells Davos

Napster to charge a fee for MP3s

Ericsson pulls phone plug

Mir cargo vessel abandoned

(MORE)

TOP STORIES

Indian PM criticises slow quake aid

Judge reorders Pinochet arrest

Gates urges new war against AIDS

Alpine tunnel tops summit agenda

(MORE)

 MARKETS    1613 GMT, 12/28
5217.4
-25.00
5160.1
+42.97
4624.58
+33.42

 
SPORTS

(MORE)

 All Scoreboards
WEATHER
European Forecast

 Or choose another Region:
EUROPE

WORLD

ENTERTAINMENT

  IN OTHER NEWS

U.S.

HEALTH

TRAVEL



(MORE HEADLINES)
*
EDITIONS:
CNN.com U.S.:

LOCAL LANGUAGES:


MULTIMEDIA:

CNN WEB SITES:

CNN NETWORKS:
CNN International

TIME INC. SITES:

SITE INFO:

WEB SERVICES:

Alaska Air launches limited wireless check-in

Computerworld
graphic

(IDG) -- Alaska Air Group's two airlines Wednesday said they're starting to offer wireless check-in capabilities to passengers equipped with devices such as Palm handheld computers and Web-enabled cell phones, initially with a limited rollout at Seattle-Tacoma International Airport.

The move appears to make Alaska Airlines and Horizon Air Industries the first domestic carriers to provide wireless check-in services that can be used directly by passengers. Fort Worth, Texas-based American Airlines last fall said it was launching a mobile check-in service at three U.S. airports, but that involves the airline's gate agents using handheld devices to issue bar-coded boarding passes to travelers waiting to board flights.

Seattle-based Alaska Airlines said its new service will let travelers check in for flights themselves after downloading free software from the carrier's Web site. Horizon Air, a smaller regional airline that serves 40 cities in the western U.S. and Canada, announced that it also plans to implement the wireless technology.

IDG.net INFOCENTER
IDG.net
Related IDG.net Stories
Features
Visit an IDG site


IDG.net search



"We want to make it as easy as possible to get from the front door of the airport to the door of the airplane," said an Alaska Airlines spokesman. He added that the wireless check-in capabilities, which were developed along with San Jose-based technology vendor Everypath, will eliminate the need to obtain paper boarding passes.

Once a passenger checks in via a cell phone or another wireless device, he or she can go directly to the appropriate gate, show a photo identification and board the plane, the spokesman said. Travelers who still want to obtain an actual boarding pass can do so by typing in an ID number at an automated ticket kiosk, he said.

Alaska and Seattle-based Horizon already offer passengers the ability to check flight schedules and their frequent flyer information from wireless devices, and they've supported automated check-in and printing of boarding passes from home and office PCs since September 1999. Wireless check-in is initially being offered to "a select group of flyers" in Seattle, but the airlines said it will be expanded to other airports and more customers within weeks.

Alaska Air's launch comes two months after German airline Deutsche Lufthansa AG rolled out a wireless check-in service at 70 airports for frequent flyers who have bought electronic tickets and are using cell phones that support the Wireless Access Protocol. Zurich-based Swissair AG made wireless check-in capabilities available to a limited number of its passengers in late 1999, although one of its executives said last fall that the airline wasn't moving to expand the service.

And Alaska and Horizon aren't likely to be the only U.S. carriers with wireless check-in capabilities for long. Travel technology vendor Sabre Holdings Corp. in Fort Worth, plans to begin beta-testing a promised wireless check-in system this quarter, with a rollout expected to follow by midyear. Sabre hasn't said which airline will be involved in the test process.




RELATED STORIES:
Scandinavian Airlines System tests airborne Net
January 25, 2001
Northwest, Continental debut 'interline' e-tickets
January 24, 2001
Software problems strand passengers of discount airline
January 9, 2001
Online travel takes off, but needs loyalty
January 8, 2001
Tips on buying travel, food and wine online
November 16, 2000

RELATED IDG.net STORIES:
Expedia.com delivers an easier way to shop for travel
(IDG.net)
SAS, Telia to test in-flight wireless Internet access
(IDG.net)
American may get more than it bargained for in TWA deal
(The Industry Standard)
Sabre readying overhaul of airline reservation system
(Computerworld)
Plying the friendly skies
(The Industry Standard)
United to offer wireless Web access at airports
(InfoWorld.com)

RELATED SITES:
Alaska Airlines



Note: Pages will open in a new browser window
External sites are not endorsed by CNN Interactive.

 Search   

Back to the top  © 2001 Cable News Network. All Rights Reserved.
Terms under which this service is provided to you.
Read our privacy guidelines.