Passengers report trouble on another Carnival cruise ship
March 14, 2013 -- Updated 0930 GMT (1730 HKT)
- The Carnival Dream is experiencing problems, passengers say
- There's human waste all over the floor," passenger Gregg Stark says
- An engine room fire crippled the Carnival Triumph last month
- Class-action lawsuit alleges Carnival should have known "mechanical and/or engine issues"
(CNN) -- A month after a fire crippled a Carnival ship in the Gulf of Mexico, another one of the cruise line's vessels may be experiencing its own problems.
Multiple passengers aboard the Carnival Dream have contacted CNN, telling stories of power outages and overflowing toilets, all while docked in port at Philipsburg, St. Maarten, in the eastern Caribbean.
"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7+ hours."
The Dream was scheduled to leave port around 5 p.m. ET on Wednesday.
Carnival CEO: 'We failed'
Lawyer on Carnival: 'You're out of luck'
Gregg Stark, who is traveling with his wife and two young children, told a similar story.
"There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms," he said. "The elevators have not been working. They've been turning them on and off, on and off."
An announcement over the ship's public address system said they were trying to fix the problem and were working on the generators, according to Stark. A few hours later, another announcement was made, saying the problem was worse than expected.
When told of the complaints, Carnival representative Vance Gulliksen said late Wednesday night he wasn't aware of a problem. Several subsequent calls to the cruise line went unanswered.
The U.S. Coast Guard said there were no reports of an incident, adding cruise lines typically give a courtesy call even when they're experiencing minor problems.
The Dream, which can carry more than 5,000 passengers and crew, sailed from Port Canaveral in Florida on Saturday.
The reports are similar to those that came from the Carnival Triumph last month.
READ: Crippled cruise ship returns; passengers happy to be back
An engine room fire left the cruise ship crippled and adrift in the Gulf of Mexico with more than 4,200 people aboard.
The schedule four-day cruise stretched into eight days as tugs pulled the vessel into port. Food was scarce and passengers sweltered in the heat with no air conditioning.
A class action lawsuit has been filed against Carnival Corporation in the aftermath.
READ: How Carnival can clean up the PR mess
Today's five most popular stories
Part of complete coverage on
October 28, 2014 -- Updated 1443 GMT (2243 HKT)
A captured fighter tells CNN's Ivan Watson: "They gave us drugs... that made you go to battle."
October 29, 2014 -- Updated 1331 GMT (2131 HKT)
A terminally ill woman who plans to take her own life checks off the last item.
October 30, 2014 -- Updated 2340 GMT (0740 HKT)
In a plot straight out of Hollywood, federal agents gain access to a suspected Triad boss' Vegas hotel room by pretending to fix the Internet connection.
October 31, 2014 -- Updated 0434 GMT (1234 HKT)
Was it only black and Latino men who harassed a woman in NYC? The filmmaker has found himself in a race controversy.
October 31, 2014 -- Updated 1415 GMT (2215 HKT)
The history of human rights often overlooks the struggles of gay people. This must change.
October 30, 2014 -- Updated 0115 GMT (0915 HKT)
Armed with Kalashnikovs and chanting for the dead comrades, women are among ISIS' most feared enemies. They are fighting for their families -- and now they are getting U.S. help.
October 28, 2014 -- Updated 1246 GMT (2046 HKT)
Lere Mgayiya put his best foot forward and set up a shoe-shine firm after his career plans fell flat.
October 30, 2014 -- Updated 0528 GMT (1328 HKT)
One Chinese drone manufacturer wants to take away the warmongering stigma of "drones."
October 30, 2014 -- Updated 0312 GMT (1112 HKT)
Sketcher Luis Simoes is traveling the world -- slowly. And he's packed his sketchbook.
October 28, 2014 -- Updated 2043 GMT (0443 HKT)
European states help North Korea's brutal treatment of its people by allowing luxury goods like cars and cognacs to evade sanctions, two experts say.
October 24, 2014 -- Updated 0345 GMT (1145 HKT)
Chinese leaders want less odd architecture built in the country.
October 31, 2014 -- Updated 1104 GMT (1904 HKT)
Each day, CNN brings you an image capturing a moment to remember, defining the present in our changing world.
Browse through images from CNN teams around the world that you don't always see on news reports.