Passengers report trouble on another Carnival cruise ship
March 14, 2013 -- Updated 0930 GMT (1730 HKT)
- The Carnival Dream is experiencing problems, passengers say
- There's human waste all over the floor," passenger Gregg Stark says
- An engine room fire crippled the Carnival Triumph last month
- Class-action lawsuit alleges Carnival should have known "mechanical and/or engine issues"
(CNN) -- A month after a fire crippled a Carnival ship in the Gulf of Mexico, another one of the cruise line's vessels may be experiencing its own problems.
Multiple passengers aboard the Carnival Dream have contacted CNN, telling stories of power outages and overflowing toilets, all while docked in port at Philipsburg, St. Maarten, in the eastern Caribbean.
"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7+ hours."
The Dream was scheduled to leave port around 5 p.m. ET on Wednesday.
Carnival CEO: 'We failed'
Lawyer on Carnival: 'You're out of luck'
Gregg Stark, who is traveling with his wife and two young children, told a similar story.
"There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms," he said. "The elevators have not been working. They've been turning them on and off, on and off."
An announcement over the ship's public address system said they were trying to fix the problem and were working on the generators, according to Stark. A few hours later, another announcement was made, saying the problem was worse than expected.
When told of the complaints, Carnival representative Vance Gulliksen said late Wednesday night he wasn't aware of a problem. Several subsequent calls to the cruise line went unanswered.
The U.S. Coast Guard said there were no reports of an incident, adding cruise lines typically give a courtesy call even when they're experiencing minor problems.
The Dream, which can carry more than 5,000 passengers and crew, sailed from Port Canaveral in Florida on Saturday.
The reports are similar to those that came from the Carnival Triumph last month.
READ: Crippled cruise ship returns; passengers happy to be back
An engine room fire left the cruise ship crippled and adrift in the Gulf of Mexico with more than 4,200 people aboard.
The schedule four-day cruise stretched into eight days as tugs pulled the vessel into port. Food was scarce and passengers sweltered in the heat with no air conditioning.
A class action lawsuit has been filed against Carnival Corporation in the aftermath.
READ: How Carnival can clean up the PR mess
Part of complete coverage on
April 21, 2014 -- Updated 1410 GMT (2210 HKT)
In South Korea, volunteer divers are risking their lives to rescue victims of the sunken ferry.
April 23, 2014 -- Updated 1915 GMT (0315 HKT)
Park Jee Young, 22, helped passengers escape as the Sewol ferry sank -- giving out life jackets while refusing to wear one herself.
April 22, 2014 -- Updated 1643 GMT (0043 HKT)
What did outgoing manager David Moyes get wrong in his six months with English Premier League football team Manchester United?
April 23, 2014 -- Updated 1736 GMT (0136 HKT)
In honor of Shakespeare's birthday, here are 15 of the world's most amazing theaters.
April 22, 2014 -- Updated 1734 GMT (0134 HKT)
CNN exclusive: Australian officials are hammering out a new agreement for widening the Flight 370 search area.
April 22, 2014 -- Updated 1228 GMT (2028 HKT)
Malaysian officials sent to brief Chinese families are armed with little to no information.
April 22, 2014 -- Updated 1545 GMT (2345 HKT)
When a team of Indian surgeons opened up the stomach of a 63-year-old man, they had no idea they'd extract a fortune.
April 22, 2014 -- Updated 0701 GMT (1501 HKT)
Do these photos CNN of gun-toting men wearing green uniforms prove Russian forces are in eastern Ukraine?
April 23, 2014 -- Updated 1711 GMT (0111 HKT)
If the Duchess wears it, then your fashion career is sorted for life.
April 22, 2014 -- Updated 0130 GMT (0930 HKT)
Tucked away near the border with Cameroon, this poor corner of Nigeria is no stranger to such brazen, violent acts.
April 22, 2014 -- Updated 1234 GMT (2034 HKT)
Tthe constant threat of poaching, deforestation and human diseases means the world's mountain gorillas could be completely wiped out.
April 23, 2014 -- Updated 1333 GMT (2133 HKT)
Prince George takes a special interest in an Australian animal on a zoo trip.
April 22, 2014 -- Updated 0202 GMT (1002 HKT)
How could a teenage stowaway survive hours in a jet's sub-zero wheel well at 38,000 feet?
April 23, 2014 -- Updated 2315 GMT (0715 HKT)
Browse through images you don't always see on news reports from CNN teams around the world.
April 22, 2014 -- Updated 1058 GMT (1858 HKT)
See what life is like for superyacht stewardesses-in-training. One thing's for certain -- they can never say "no."
April 22, 2014 -- Updated 0257 GMT (1057 HKT)
Home of Bruce Lee, divine dim sum, lofty buildings, loftier real estate prices and easy access to the great outdoors.
Today's five most popular stories