Passengers report trouble on another Carnival cruise ship
March 14, 2013 -- Updated 0930 GMT (1730 HKT)
- The Carnival Dream is experiencing problems, passengers say
- There's human waste all over the floor," passenger Gregg Stark says
- An engine room fire crippled the Carnival Triumph last month
- Class-action lawsuit alleges Carnival should have known "mechanical and/or engine issues"
(CNN) -- A month after a fire crippled a Carnival ship in the Gulf of Mexico, another one of the cruise line's vessels may be experiencing its own problems.
Multiple passengers aboard the Carnival Dream have contacted CNN, telling stories of power outages and overflowing toilets, all while docked in port at Philipsburg, St. Maarten, in the eastern Caribbean.
"We are not allowed off of the boat despite the fact that we have no way to use the restrooms on board," Jonathan Evans of Reidsville, North Carolina, said in an e-mail early Thursday. "The cruise director is giving passengers very limited information and tons of empty promises. What was supposed to take a hour has turned into 7+ hours."
The Dream was scheduled to leave port around 5 p.m. ET on Wednesday.
Carnival CEO: 'We failed'
Lawyer on Carnival: 'You're out of luck'
Gregg Stark, who is traveling with his wife and two young children, told a similar story.
"There's human waste all over the floor in some of the bathrooms and they're overflowing -- and in the state rooms," he said. "The elevators have not been working. They've been turning them on and off, on and off."
An announcement over the ship's public address system said they were trying to fix the problem and were working on the generators, according to Stark. A few hours later, another announcement was made, saying the problem was worse than expected.
When told of the complaints, Carnival representative Vance Gulliksen said late Wednesday night he wasn't aware of a problem. Several subsequent calls to the cruise line went unanswered.
The U.S. Coast Guard said there were no reports of an incident, adding cruise lines typically give a courtesy call even when they're experiencing minor problems.
The Dream, which can carry more than 5,000 passengers and crew, sailed from Port Canaveral in Florida on Saturday.
The reports are similar to those that came from the Carnival Triumph last month.
READ: Crippled cruise ship returns; passengers happy to be back
An engine room fire left the cruise ship crippled and adrift in the Gulf of Mexico with more than 4,200 people aboard.
The schedule four-day cruise stretched into eight days as tugs pulled the vessel into port. Food was scarce and passengers sweltered in the heat with no air conditioning.
A class action lawsuit has been filed against Carnival Corporation in the aftermath.
READ: How Carnival can clean up the PR mess
Part of complete coverage on
July 10, 2014 -- Updated 0009 GMT (0809 HKT)
Brazil's oldest foe secures its place in the World Cup final for the first time in more than two decades after defeating the Netherlands on penalties.
July 9, 2014 -- Updated 1423 GMT (2223 HKT)
Israel has deployed its Iron Dome defense system to halt incoming rockets. Here's how it works.
How Beijing built the world's largest high-speed rail network in less than a decade.
July 10, 2014 -- Updated 1056 GMT (1856 HKT)
CNN's Becky Anderson looks at how practicing underwater is the perfect way to prepare for spacewalks.
July 9, 2014 -- Updated 0917 GMT (1717 HKT)
Spectacular Germany outplays Brazil to reach the World Cup final with a 7-1 win over the hosts.
Even those who aren't in the line of fire feel the effects of the chaos that has engulfed Iraq since extremists attacked.
July 9, 2014 -- Updated 0641 GMT (1441 HKT)
CNN's Jim Bittermann takes a look at a family who found the remains of their great- grandfather 100 years later.
July 9, 2014 -- Updated 0008 GMT (0808 HKT)
Israelis and Palestinians have entered another yet violent cycle of reaction and counterreaction. Here are five things to keep in mind.
July 7, 2014 -- Updated 2318 GMT (0718 HKT)
Traveling to the U.S.? You could be delayed if your electronic device has a dead battery.
July 8, 2014 -- Updated 2157 GMT (0557 HKT)
With one hand, Zahra Hassan clutches a purse that matches her red blouse and skirt trimmed in blue. In the other, she holds an AK-47.
CNN joins the fight to end modern-day slavery by shining a spotlight on its horrors and highlighting success stories.
Browse through images from CNN teams around the world that you don't always see on news reports.
Today's five most popular stories