Apple to probe smartphone charging death mystery
July 16, 2013 -- Updated 1153 GMT (1953 HKT)
- Ma Ailun, 23, was picking up her iPhone to answer a call when she was electrocuted, Xinhua reports
- Police have yet to say whether her phone was involved as they continue their investigation
- Apple: We will fully investigate and co-operate with authorities in this matter
Hong Kong (CNN) -- U.S. electronics giant Apple is investigating reports in China that a woman died after being electrocuted while trying to make a call with her iPhone 5 while it was charging.
Ma Ailun, a flight attendant with China Southern Airlines, was picking up her handset to answer a call last Thursday when she received an electric shock, police said Sunday, in reports carried by the state-run Xinhua news agency.
Police, who are continuing their investigation, have not yet identified a cause -- whether the phone or anything else.
In a statement received by CNN, Apple said: "We are deeply saddened to learn of this tragic incident and offer our condolences to the Ma family. We will fully investigate and cooperate with authorities in this matter."
Why did Apple apologize to China?
Why is China upset with Apple?
Many have taken to to social media to question how the 23-year old from China's far-western Xinjiang Uygur Autonomous Region died.
"(I) hope that Apple Inc. can give us an explanation. I also hope that all of you will refrain from using your mobile devices while charging," a person identified as Ma's sister posted on Weibo, China's Twitter-like service.
Meanwhile, Ma's father, Ma Guanghui, said that his daughter was electrocuted, adding that her body showed signs of electrocution, Xinhua said.
But Monday's Xinhua report also pointed out that mobile phones have a low output of only 3 to 5 volts, which isn't enough to harm the human body.
Part of complete coverage on
December 12, 2013 -- Updated 1531 GMT (2331 HKT)
The sign language interpreter widely ridiculed for his performance at the Nelson Mandela memorial stands by his work.
December 12, 2013 -- Updated 1456 GMT (2256 HKT)
Behind the scenes in Cambodian karaoke bars -- a common front for child prostitution.
December 12, 2013 -- Updated 0446 GMT (1246 HKT)
A global risk firm surveys the most politically explosive countries.
December 12, 2013 -- Updated 1258 GMT (2058 HKT)
It's the battle of the tech titans. No, not Apple versus Samsung. Sony has gone head-to-head with Microsoft.
Keep up to date with stories from Europe's biggest tech conference.
December 12, 2013 -- Updated 1509 GMT (2309 HKT)
On Tuesday, I was free. On Wednesday, I became a criminal. India's high court just made being gay illegal, writes Tushar Malik.
December 12, 2013 -- Updated 1046 GMT (1846 HKT)
A Japanese actor says playing villians in Chinese films has helped the China-Japan divide. CNN's Ivan Watson reports.
December 12, 2013 -- Updated 1214 GMT (2014 HKT)
New skyscraper-sized gas plant is the biggest thing on the waves.
December 11, 2013 -- Updated 1524 GMT (2324 HKT)
Pope Francis is Time's person of the year. His papacy has drawn adulation from people around the world for his man-of-the-people ways.
He was imprisoned for life but that did not quiet him. Nelson Mandela became South Africa's first black president, and an icon and inspiration.
December 12, 2013 -- Updated 1205 GMT (2005 HKT)
Turning 50 is a major milestone in a person's life -- and a country's history.
December 12, 2013 -- Updated 1436 GMT (2236 HKT)
Browse through images you don't always see in news reports, taken by CNN teams all around the world.
Today's five most popular stories