Skip to main content

Mall attack another blow to Kenya's tourism industry

By Simon Busch, CNN
updated 10:55 AM EDT, Tue September 24, 2013
  • Mall attack may have targeted tourists
  • "It's a really international place," says one Kenya resident
  • Incident follows tourist kidnappings and airport blaze
  • Kenya had upped visitor numbers by 50% in recent years

(CNN) -- Kenya remains a safe place to visit despite an attack on a Nairobi shopping mall over the weekend in which at least 68 people, including foreigners, died, the country's tourism minister said Monday.

The siege by suspected Islamist militants at the upscale Westgate Mall represents another potential blow to tourism in Kenya, whose tourist numbers have increased in recent years but which has also suffered a series of violent incidents affecting foreigners.

The mall, normally a calm refuge in an often turbulent city, is itself a tourist draw in the Kenyan capital, and suspected Islamist militants may have targeted it partly for that reason.

"It's a really international place," Isha Saini, a Nairobi interior designer, told CNN.

"Lots of expats and other foreigners go there on the weekend for lunch.

"This is definitely going to have a big impact on tourism."

Foreigners among dead

Among those killed in the mall siege were three British citizens, two French nationals and two Canadians, their governments said.

Several American citizens were among the wounded. The attack is the latest of several incidents in the past few years to have hurt the country's tourism image.

In late 2011, a British man, David Tebbutt, was killed and his wife held hostage for 192 days in an attack by Somali pirates on the couple's luxury resort near Kenya's Lamu Island.

In October of the same year, an elderly French expatriate was kidnapped from her home on Manda island, in the Lamu archipelago, and died shortly afterwards owing to her fragile health.

In March this year, the month of national elections, tourists were warned to stay away from Kenya over fears of a repeat of the violence that followed the country's last such poll, in 2007, when more than 1,200 people died.

In the event, the elections passed off peacefully.

A few months later, in early August this year, a huge fire destroyed large parts of Nairobi's Kenyatta International Airport, a major African transport hub.

Why Somali jihadists would strike Kenya
Terrorism expert on Kenya mall shooting
Shooting witness: We crawled under cars
Kenya siege victim saw a gunman

"Despicable act"

In a statement on the Nairobi mall attack -- which latest reports suggest authorities are close to resolving -- Kenya's tourism and commerce secretary, Phyllis Kandie, condemned what she called "a despicable act of cowardice intended to instill fear among Kenyans and our visitors."

Tourist facilities throughout the country were "operating normally," she said, and the government had "scaled up security" in these and other "social places."

Two tourism conferences -- one on hotel investment and another on eco-tourism -- were due to go ahead in Nairobi this week, Kandie said.

She also noted that the British government had not changed its official travel advice on Kenya.

At the time of writing, the U.S. state department's advice also remained unchanged.

Tourism boost

Kenya has made strides in recent years to boost tourism, one of its major industries and its main source of foreign exchange.

The industry had been hit hard in the past by events such as the 1998 bombing of the US embassy in Nairobi and the negative travel advice from foreign governments that followed.

Yet from 2008 to 20011 tourist arrivals in Kenya climbed from approximately 1.2 million to 1.8 million, according to Kenyan government figures -- a 50% increase.

Tourism revenue doubled over the period from 53 billion Kenyan shillings ($600 million) to 98 billion shillings.

Safaris top attraction

For decades, wildlife safaris have been Kenya's top tourism draw.

Tsavo National Park is one of Africa's best places to see elephants, lions and leopards, as well as to witness the continent's famed wildebeest migration.

Also on CNN: Ten things you probably didn't know you could do in Kenya

Kenya's Indian Ocean beach resorts are another big attraction, as is the dramatic landscape of cliffs and gorges in Hell's Gate National Park.

Despite the weekend attack and the city's generally edgy reputation, the cafes and nightlife of Nairobi also offer one of the liveliest slices of urban existence in Africa.

Risk of robbery

In general advice, the British Foreign and Commonwealth Office warns against the risk of robbery in Nairobi and other large Kenyan cities, although it says foreigners aren't usually targeted.

Tourists should nonetheless avoid carrying large amounts of cash and wearing expensive jewelry, the FCO says.

The British government additionally advises against all but essential travel to within 60 kilometers of the Kenya-Somali border and to other pockets within Nairobi and Kenya more widely.

Part of complete coverage on
Kenya mall attack
updated 9:55 AM EDT, Thu October 17, 2013
As they strolled through the mall, guns strapped to their torsos, the attackers chatted on cell phones while they sprayed bullets at shoppers.
updated 7:32 AM EDT, Tue October 22, 2013
A leaked video footage from inside has sparked anger amid claims that it shows soldiers looting from stores as they hunted for the gunmen.
updated 3:08 PM EDT, Thu October 10, 2013
Elaine Dang pretended to be dead, and maybe because she did, she is alive to tell her story. She moved away from the crowd because she thought it would be most vulnerable.
updated 6:29 AM EDT, Mon October 7, 2013
U.S. Navy SEALs entered the southern Somalia stronghold of Al-Shabaab, the group behind the Kenyan mall attack, in a mission targeting one of its leaders.
updated 3:40 PM EDT, Fri September 27, 2013
Investigators have determined the attackers or their associates rented and operated a small store in the mall a year before the Kenya mall attack.
updated 4:45 PM EDT, Thu September 26, 2013
Propped up by strangers, a woman wails outside Nairobi's main city morgue, unable to control her grief.
updated 1:01 PM EDT, Sun September 29, 2013
Loved ones mourn the lives lost in the Westgate mall attack. Dozens of civilians and 6 security officers died in the four-day attack.
updated 4:58 PM EDT, Tue September 24, 2013
The attack at Westgate mall lasted for four deadly days, with store-to-store siege.
updated 8:38 PM EDT, Thu September 26, 2013
There is evidence that replicating the 2008 Mumbai, India, attacks has become a major priority for al-Shabaab and al Qaeda.
updated 9:36 AM EDT, Sat September 28, 2013
Twenty men are engaged in fiery debate on a sidewalk near Nairobi's Westgate mall, where terrorists stormed the shopping center and killed at least 67 people.
updated 5:28 PM EDT, Fri September 27, 2013
It was the first major terrorist attack in history in which the group that mounted the operation used Twitter to announce to the world it was responsible.
updated 10:42 PM EDT, Tue September 24, 2013
Photos from the attack as it happened.
updated 1:53 PM EDT, Tue September 24, 2013
A safe distance from Nairobi's Westgate Mall, several Kenyans stare through a stand of trees at the site of one of the nation's worst terrorist attacks.
updated 10:59 AM EDT, Thu September 26, 2013
British-born Samantha Lewthwaite was once seen as a kind of victim of the July 2005 London terror attacks -- the pregnant wife of one of the suicide bombers.
updated 10:22 PM EDT, Wed September 25, 2013
Some answers may be revealed in blood-stained halls or deep in the rubble of Nairobi's Westgate Mall. Others may never be known.
updated 9:25 PM EDT, Thu September 26, 2013
The Westgate mall's parking deck collapsed leaving a crater full of destroyed and burned cars in Narobi, Kenya.
updated 7:38 AM EDT, Tue September 24, 2013
Of all al Qaeda's affiliated groups, the Somali terrorist organization Al-Shabaab has over the years had the deepest links to the U.S.
updated 10:40 AM EDT, Mon September 23, 2013
Kenyan soldiers take cover after heavy gunfire near Westgate mall in Nairobi on September 23, 2013.
It's hard to imagine a softer target than an enclosed, easy-to-enter space with large numbers of civilians milling about.
updated 9:59 AM EDT, Tue September 2, 2014
Al-Shabaab, an al Qaeda-linked militant group based in Somalia, is believed to be responsible for the deaths of aid workers and peacekeepers
updated 5:15 PM EDT, Tue September 24, 2013
What the mall looked like before the attack.