- Ex-Obama communications director says the communications team may not be able to rein in President Trump
- But there are other things they can do to improve their outreach to the public, she says, noting credibility is a vital asset
Jen Psaki, a CNN political commentator and Spring Fellow at the Georgetown Institute of Politics, served as the White House communications director and State Department spokesperson during the Obama administration. Follow her: @jrpsaki. The opinions expressed in this commentary are hers.
(CNN)During my eight years in the Obama administration, there was an offhand comment uttered from time to time in the hallway after something went off the rails, "It's a communications problem."