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Tuesday, May 01, 2007
A step too far

Last weekend Quest to Build was broadcast. In it we looked at the world of the celebrity architect and their role in the designing the world about us.

Because of this show I have become hypersensitive to design and buildings around us (this always happens when I make a particular show – you immerse yourself in the subject and bingo, it suddenly becomes all consuming).

With this in mind, I was flying through Zurich (connecting to Swiss flight 015 to New York), when I visited the Swiss lounge at Zurich. I wondered “what was the architect thinking?”

Look at the picture. After you pass the front desk you are immediately confronted with a flight of steep stairs to get into the lounge.

Surely the designers must have known just about everyone entering here would have bags of one size or another? Wouldn’t you want to make access as easy as possible not akin to negotiating an obstacle course? (Yes there is a slow elevator, but most people groan at the wait, and then groan as they lug bags up the stairs).

The architect must have had a reason for putting so many steps in such a silly place of travel, but it’s not immediately clear to me.

Unless of course the answer is simpler: The architect didn’t travel very much so didn’t realize how heavy hand baggage is, or Swiss didn’t think about it.

Either is possible and both probably likely.

p.s. Since I am on about Zurich airport never say the Swiss don’t have a sense of humour. Take the subway train between terminal one and two and look closely out of the window. Pictures flash past the window. I have hardly travelled Swiss in the past five years, yet I have travelled with them several times across the Atlantic so far this year.

The reason is mainly cost, they seem to be very active in discounting in the wholesale market for their connecting flights through Zurich, plus being a Star Alliance carrier they are high on my list. I am not making any point here, just how its funny things go in phases.

The lift is just out of frame to the left, and while not speedy it doesn't need to be. It isn't like you are travelling up several floors.

In my view, Zurich terminal E has a worse design. Have you ever used the bathrooms while travelling alone (so no one to watch your bags)? The bathrooms are in between the floors and accessed off the stairwell, and so a narrow space to get your carry on up and down to the facilities.
Not too sure what point you have buried in the P.S.

And as the previous commentary points out, the remote terminal's grim lavatories accessed by internal stairs are truly awful design features.
As a fairly regular guest to the SWISS lounge at Zurich Airport, I can say with absolute certainty that there is an elevator about 8 feet to the left of the stairs that Mr. Quest is pictured on. It is slightly obscured by the back wall of the lounge receptionist's desk, but it is there, and usually fairly noticeable.
Let me be cynical for a second: If your hand luggage is so heavy that you cannot carry it up a couple of stairs, maybe you should work out more, or, god forbid, your hand luggage is too heavy indeed...
sorry and I'll be nice again next time :)
and I have to go on... the stairs do remind me of the days when there was no jetway and you walked up the stairs into the majestic aircraft. Probably the architect wanted us to relive that moment.
This is off topic, but saw you on AC360 with the Penguin suit...lookin pretty distinguished there! Are you going to blog about your business travels with the Queen here in the US?
Fab blog site BTW! One curiousity I have regarding flying is: I used to fly once a week from MIA-LIM in LAN airlines and book coach at normal prices, once at the airport one could ask if there were any business seats not sold out and if that was the case, right before boarding, I could puchase an upgrade at the airport for 350USD each way based on availability. This apparently doesn't happen anymore to my regret. Why I wonder? Would an airline rather have empty business seats on a flight than pocket an extra 350USD on that route? The airline won't lose money since they wait til the last second possible to see if they do sell the biz seats at normal rates.....sometimes upgrade wasn't possible and that's OK but sometimes I would see half the biz section empty and would think "they lost an extra 350USD for this 5hr flight".....Even paying a r/t 700USD if avail plus my full fare coach price was still less than paying the total normal biz fare.....Any idea why this stopped? Still love LAN for service but since that upgrade issue was discountinued I do shop around for other airlines based on fares and don't just fly LAN exclusively as I used to with the hope of that possibility of the extra fee upgrade.....
Cheers!
niesiovisita@hotmail.com
YYZ-MIA-LIM based traveller.
I agree with such silly design. Function -> Form. The Zurich airport is, overall, very nice and well designed. And it makes this all the more surprising. Lest you think this is an isolated quirk, the same applies to the bathrooms in the departure terminals. You have to take a flight of stairs to reach the lavatories. There may be an elevator, but I don't recall. I understand the value of freeing up terminal space by having the lavatory out of the way, but why not use a ramp?
Wait till you come to Kathmandu's TIA airport, it will be much worst
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