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help!

Multimedia Help

Quicktime for Mac

To view Quicktime movies on a Macintosh you need to be running system 7.1 (or greater) and have the "Quicktime(TM)" v 2.0 (or greater) extension in your system folder. In addition Power Mac users should have a "Quicktime(TM) PowerPlug" extension. If you do not have these extensions, first check your "Extensions (Disabled)" folder in your system folder to see if they have been turned off. If you still can't find the extensions you can re-install Quicktime by locating your system disks/CD and doing a "Custom Install" or DOWNLOAD it from Apple.
Contents of the 3.2 Meg downloaded file include:

  • QuickTime(TM)
  • QuickTime(TM) Musical Instruments
  • QuickTime(TM) PowerPlug
  • QTVR Player 1.0
  • Tuesday Night Music Club Sample Movie

The QuickTime VR player or another application, MoviePlayer, can be used to view our movies. MoviePlayer should install along with your Quicktime(TM) Extensions, if loading off of your system disks/CD.


Quicktime for Windows

For best performance, we recommend that you install the latest version of QuickTime for Windows. The newest version fixes several problems and improves performance. You can download the latest version of QuickTime for Windows here.

This is especially true if you are using a 32-bit version of Netscape's Navigator running under Windows 95 or Windows NT.


Quicktime for SGI

Quicktime is shipped with the SGI operating system and is not distributed independently by Apple. Please contact your SGI representative if you cannot locate it.


Streaming audio and video

Instead of having to download an entire audio or video file BEFORE you can use it, streaming files downloads AS you use it. CNN supports several streaming audio and video formats:

1) RealPlayer
Platform: Macintosh, Windows 3.1, Windows 95/NT and more

RealPlayer plays live and on-demand RealAudio and RealVideo. This plugin will allow you to listen to or watch CNN programming as it streams to the player. You don't have to download the entire file to your desktop before using it.

• Download this plug-in from RealNetworks

2) Windows Media Player
Platform: Windows 95/NT

NetShow plays live and on-demand ASF, RealAudio and RealVideo files. This plugin will allow you to listen to or watch CNN programming as it streams to the player. You don't have to download the entire file to your desktop before using it.

• Download this plug-in from Microsoft


Sound & Images

As in the case of Quicktime movies, some web browsers cannot display some graphic formats, and cannot play certain sound formats "on their own". All of the pictures on our pages are in JPEG or GIF format and are viewable by most browsers.

Our audio files are in .AIFF & .WAV format.

Below are some platform specific "helper applications" for viewing JPEGS and playing .AIFF & .WAV files.

Please note that all of these applications are either freeware or shareware, and that their listing here does not constitute any guarantee by CNN that they will work with your system.

Macintosh

JPEG VIEWER:

AUDIO:

For further helper apps, try the Netscape Mac apps page.


Windows/PC

JPEG VIEWERS:

AUDIO:

For further helper apps, try the Netscape Windows apps page.


Unix:

For further helper apps, try the Netscape Unix apps page.

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