HELP/CC
Closed Captioning on CNN

All television programming on CNN in the US is broadcast with closed captions. If you are not receiving closed captions, please be sure your television is set to correctly receive our CC signal. If, after confirming that your television is set correctly, you still are unable to view this programming with closed captions, please contact your TV service provider.


How do I enable closed captioning on video?

To use closed captions on this site, simply mouse over the video while it is playing. You will see a button labeled "CC." Click the "CC" button to turn closed captions on, and click the "CC" button again to turn closed captions off.


Why aren't there captions in a program I accessed through this [site/application]?

Turner Broadcasting System, Inc. is actively working to expand closed captioning of its online video programming, including full compliance with all relevant FCC implementation timelines. More information about the FCC's online closed captioning requirements and timelines can be found here. Please note that certain software and equipment may not support closed captions at this time. Turner continues to work with its technology and distribution partners to enable this support wherever possible.


Closed Captioning on CNN.com

For specific inquiries regarding closed captioning delivered via CNN.com, please contact:

Kathleen Rodriguez, Corporate Legal Manager
Turner Broadcasting System, Inc.
1050 Techwood Drive, NW
Atlanta, GA 30318-5604
Tel: 404-827-3111
Fax: 404-878-4640
IPClosedCaptioning@turner.com