Ahmed and Nourhan and their daughter Alin came to stay for 10 days, carrying all of their belongings in two small plastic bags. More than a year later, they and their new baby are now part of the Buisset family -- though it hasn't all been easy.
"Ahmed was very insecure and shy, but we thought he was stubborn," recalls Manuela. "He wouldn't make eye contact with us, which we thought was so impolite, but he thought it was rude to make eye contact ... He later told me he was just completely lost."
"We are so happy here," says Nourhan. Manuela went with Nourhan to all her medical appointments, and was at the hospital when baby Laith was born in July.
"At first I was scared," admits Manuela, "But we really, really like each other now."
Although they feel at home with the Buissets, the family longs to return to Al Quneitra in Syria -- when peace talks were held last November, they began packing their bags in the hope they could go back.