An employee at Salesforce for more than 12 years, the president and chief people officer now reports directly to CEO Marc Benioff.
Getty Images
An employee at Salesforce for more than 12 years, the president and chief people officer now reports directly to CEO Marc Benioff.
Now playing
02:08
How Salesforce President's Mexican-American heritage inspired her to lead
Now playing
02:52
Businesses set vaccine mandate for workers
CBS News
Now playing
02:31
US Surgeon General's son crashes his live interview on CBS
AUCKLAND, NEW ZEALAND - JANUARY 12: Alexis Olympia, daughter of Serena Williams and husband Alexis Ohanian congratulate Serena Williams after she won her final match against Jessica Pegula of USA at ASB Tennis Centre on January 12, 2020 in Auckland, New Zealand. (Photo by Hannah Peters/Getty Images)
Hannah Peters/Getty Images
AUCKLAND, NEW ZEALAND - JANUARY 12: Alexis Olympia, daughter of Serena Williams and husband Alexis Ohanian congratulate Serena Williams after she won her final match against Jessica Pegula of USA at ASB Tennis Centre on January 12, 2020 in Auckland, New Zealand. (Photo by Hannah Peters/Getty Images)
Now playing
06:53
Reddit co-founder: Paid family leave is good for the economy
Now playing
03:21
Teachers under pandemic stress are quitting: I didn't feel safe
Now playing
03:01
A return to the office brings 'some anxieties, some anticipation'
Now playing
03:08
'I want women to be as rich as humanly possible': Meet TikTok's wealth coaches
Now playing
03:38
Stimulus package aims to get mothers back to work
Branislav Nenin/Shutterstock
Now playing
02:27
Is working from home the new normal?
Shutterstock
Now playing
04:47
Permanent work from home is here. Will cities survive?
Now playing
03:09
Trivago CEO's son crashes live CNN interview
Now playing
02:43
What some companies are doing to establish WFH balance
Now playing
02:58
Childcare challenges force some working moms to put their careers on hold
Now playing
03:15
This AI technology tracks employees to enforce social distancing
future office coronavirus covid 19 pandemic technology social distancing sebastian pkg intl ldn vpx_00004211.jpg
future office coronavirus covid 19 pandemic technology social distancing sebastian pkg intl ldn vpx_00004211.jpg
Now playing
02:42
Acrylic glass, masks, warning signs: Is this the office of the future?
Now playing
01:51
Five tips to look more professional on a video conference

Susan Hoaby recently learned from Instagram that one of her employees was in Paris.

But that wasn’t surprising – she doesn’t worry about when and where her employees work.

Her company, JL Buchanan, employs a results-only work environment (ROWE), a management strategy that focuses on results and employees’ performance, not where and when people work.

“That is the power of trust,” said Hoaby, who is the CEO of the retail consulting firm. “She is in Paris, but I know her job is still getting done. She might be doing some [work], coworkers might be shoring her up, but I am not worried about that. I am trusting she took the trip with everything in order.”

In a ROWE, employees don’t have to request to leave early, or work from home or even from a different country.

“Each person is 100% accountable and 100% autonomous, which means I am self-governing and independent,” said Jody Thompson, principal of CultureRx, who also helped create the concept of ROWE.

Generally, ROWEs still have physical offices for employees, but Thompson explai