At any other time, said Rowe, who lives in Collierville, Tennessee, she would have headed straight to the emergency room. "He was crying, he was in pain," Rowe said. "I was scared."
But Rowe's family has been practicing strict social distancing since March 13. With close relatives whose preexisting conditions make them especially vulnerable to Covid-19, she's even limiting trips to the grocery store as much as possible.
Rowe called the emergency room at Spence and Becky Wilson Baptist Children's Hospital in Memphis, then decided it was time for Zaiden to go in. While Rowe stayed at home with her toddler, Zaiden's father took him to the children's hospital's emergency room.
Dr. Jennifer Shu, a pediatrician at Georgia's Children's Medical Group
, said Rowe made the right call by reaching out to a children's hospital.
"If you can take them to a children's ER, that's the best way to go," Dr. Shu said. "Coronavirus isn't hitting children as severely as it is adults. At least in our area, that means that children's hospitals are way less busy than the adult hospitals."
As Americans adjust to social-distancing during coronavirus, many are wondering how best to care for their children's medical needs.
"A lot of them are just nervous about going out because they don't want to be exposed to anything," Dr. Shu said. "They're being very cautious, which is great."
But Dr. Shu also said that some medical issues require a face-to-face visit and doctors are taking measures to ensure patient safety at offices and hospitals.
For midnight emergencies, routine care, wellness checkups and more, here's what you need to know.
What should you do during a medical emergency?
For urgent issues, Dr. Shu said parents should still call 911 or go straight to the emergency room, preferably at a children's hospital.
In less pressing cases, she suggested starting with a call to a primary care provider, who can help determine next steps.
"Your primary care doctor is considered your medical 'home,'" she said. Like other medical providers, many pediatricians are now offering telemedicine via video call or telephone. Even if you end up going to the office or to the emergency room, calling first can help ensure you find the appropriate care.
In the weeks since coronavirus quarantines have begun, Dr. Shu said that one common problem is accidental poisoning
"Kids are getting into things while parents are trying to work," she said. "The supervision may not be the same during the day, and everyone's a little bit off their routine." Poison control is still available