'Threat Matrix' study reveals football and basketball players 'suffer horrific online abuse'

    New study reveals extent of abuse footballers and basketball players receive via social media.

    (CNN)Leading sports stars are having their mental well-being and performance impacted by "horrific online abuse" and are receiving a "torrent" of hateful messages for showing solidarity with social causes, according to a new study released on Tuesday.

    For a number of years, social media companies have been implementing new safeguarding protocols in an attempt to prevent the online abuse of sports stars.
    But this report -- conducted jointly by FIFPro, the worldwide footballers' union, and the NBPA and WNBPA, the unions representing players in the NBA an WNBA -- would suggest these organizations still have a lot of work to do.
      The study covered the period from May to September 2021 and followed the mentions of around 80 footballers playing in Europe and South America and 80 basketball players across the NBA and WNBA, with these athletes totaling 200 million followers.
        The report revealed that players are receiving hundreds of "abusive" comments, including racist posts and "threatening or violent language."
        "Players across sports share similar risk profiles and suffer horrific online abuse in the workplace impacting mental well-being, lifestyle and performance," reported the study as one of its findings.
          Athletes that showed support for progressive social issues received a "torrent" of abusive messages.
          Using technology called the 'Threat Matrix,' data science company Signify Group was able to track more than 7.3 million tweets that were directed at footballers and basketball players using the '@' function.
          Initially used to search for death threats and dangerous behavior, the 'Threat Matrix' had its library expanded over the past 18 months to include "hundreds of discriminatory and abusive terms encompassing racism, homophobia and misogyny," as well as emojis.
          Any tweets that are flagged by the technology as offensive, threatening or abusive are then individually reviewed by analysts to ensure there are no errors.
          In total, FIFPro say the study detected 1,558 abusive posts sent from 1,455 different accounts across the targeted football leagues, NBA and WNBA.
          The breakdown includes 648 abusive tweets were directed towards players in the NBA, 427 towards footballers and 398 towards WNBA stars.
          Sexist and homophobic abuse were the biggest categories of targeted abuse directed at WNBA players. Four in five instances of targeted abuse in the WNBA included sexually explicit or harassing messages, while sexism and homophobia accounted for the majority (90%) of targeted abuse detected in women's football.
          Report's executive findings

          1. The players' well-being at risk: Players across sports share similar risk profiles and suffer horrific online abuse in the workplace impacting mental well-being, lifestyle and performance.

          2. The same abusive patterns: Online abuse follows similar tactics and categorization of social media abuse across sports industries and jurisdictions.

          3. A safety issue at work: Players are often targeted by followers of their own team accounts, sponsors, competition organizers and media outlets.

          4. An attack on personalities and their identity: Online abuse creates an environment that attacks the characters and personalities of players and forces them to hide and withdraw from who they are and want to be.

          5. Solidarity and support for progressive causes triggers abuse: Players who express solidarity for social issues almost always receive a torrent of abuse (e.g. homophobia).

          6. Safety measures for players are often missing: Whilst players can be protected against online abuse, specific safety measures are often not sufficiently implemented.

          7. A lack of moderation & regulation: A clear majority of the content detected remains online and visible to the public (87%) and exposes a lack of regulation and oversight.

          'Not a safe place'

          Abuse on social media isn't a problem that is exclusive to Twitter. However, Twitter allows public access to its programming, while this kind of study would not have been possible on Instagram and Facebook.
          "Social media lacks viable and worthwhile safeguards that protect athletes and despite the recent formulation of new regulatory proposals across the UK, EU and US, there is nothing to suggest that required safeguards will be put in place," Dr William D. Parham, Director of the NBPA's Mental Health and Wellness program, writes in the study.
          Parham says the consequences that are "doubtlessly triggered by social media abuse" include addiction to social media, anxiety, depression, sadness, pitfalls associated with social comparisons, jealousy, feelings of inadequacy, social withdrawal and isolation, suicide and sleep disturbances.
          "When viewed within contexts such as race, ethnicity, gender, sexual identity, notoriety, or 'celebrity' status, athletes may feel disinclined to admit feeling adversely impacted by social media abuse," Parham adds.
          "They may elect, alternatively, to act as if all is well with them. These self-protective strategies involving 'camouflage' and cover-up may place athletes at greater risk of falling through the cracks of care and sensitivities and not receiving the support and wise counsel that could help them better manage their responses to social media abuse."