Ride-share giant Uber announced Monday it is suspending its pool option in both the United States and Canada as concerns over the spread of novel coronavirus continue to rise.
"Our goal @uber is to help flatten the curve of community spread in the cities we serve," Uber Rides and Platform Vice President Andrew Macdonald tweeted.
Macdonald said Uber is taking other steps to help mitigate the spread of coronavirus. Uber sent an in-app messages to their customers asking them to only travel when necessary to "make sure rides are available for those who truly need them.
Uber is also asking its riders to practice good hygiene by washing their hands, sitting in the backseat, covering their mouth if they cough or sneeze, and rolling down a window for ventilation, according to Macdonald's tweet.
Uber will continue operating its on-demand individual booking. Uber Eats will also remain open and has also announced measures to financially buoy local businesses and its drivers.
"While foot traffic may have temporarily declined, fixed costs for our restaurant partners remain constant, putting their finances front-and-center," Janelle Sallenave, Head of Uber Eats US & Canada, wrote in a statement.
More about Uber Eats: Uber Eats is waiving delivery fees, allowing customers to request food be left at their doorstep, providing free marketing on its app for restaurants, and has tighten its payment timeline from weekly to daily, Sallenave said. Uber Eats has also offered financial support to drivers and delivery personnel should they become infected with coronavirus.
Additionally, Uber Eats will has promised to deliver over 300,000 meals to health care workers and first responders.
"The coming weeks will be challenging for all of us," Sallenave wrote. "We are committed to working with our restaurant partners, government agencies, first responders, and communities at large to keep people safe and fed."