Even as the US government declares a national emergency and restricts travel from countries worldwide, there is confusion and apparently few preventative measures in place at airports nationwide.
Five hour lines in Chicago: Katherine Rogers arrived at Chicago's O'Hare International Airport after flying in from Paris and through London. At O'Hare, she has been in line for a mandatory coronavirus screening for five hours -- and is told there's an hour left to go.
Ann Lewis Schmidt says she flew into O'Hare from Iceland, and has been in line for an-hour-and-a-half.
"Very close quarters," Schmidt said. "So if we didn’t have the virus before, we have a great chance of getting it now!"
Rogers and Schmidt both say they've not seen any hand sanitizer stations.
"No one seems prepared," Rogers says. "To take us off planes from all over the world and put us together for hours seems counterproductive."
CNN has reached out to O'Hare International Airport and Customs and Border Patrol but has not yet received a response.
Sharing pens in New York: Katelyn Deibler landed at New York's John F. Kennedy airport from Ukraine on Saturday. It took over 2.5 hours to go through passport control and customs.
Deibler says she was given forms about symptoms and travel history upon arrival -- but there weren't enough forms for all passengers, so they had to wait for more.
"They didn't have pens and told us to share," she says. "Which sounds like a great thing in the middle of the pandemic."
Nick Carlin, another passenger, confirmed that they were told to share pens. He also says there was no hand sanitizer at JFK.